Aetris Terms of Service

These Terms are the agreement between you and us about the Aetris app for iPhone and Android. Please read them together with our Privacy Policy. They replace every earlier version, including the "Terms of Service" text shown inside older versions of the app (dated February 12, 2026). In particular, we do not use your data to train AI models, whatever an earlier version said.

1. Who we are

Aetris is built and provided by one person based in Poland, called Aetris Admin in these Terms ("we", "us"). Our trader details, including our geographical address, are shown on the Aetris page in the App Store and on Google Play.

• Email: support@aetris.app (privacy: privacy@aetris.app)
• In the app: Settings > Contact support

We write to you in English. You can write to us in English or Polish.

2. Who can use Aetris

• You must be at least 18 years old.
• One account per person. Keep your sign-in details to yourself and tell us at once if someone else uses your account.
• You can use Aetris only for your own, personal, non-commercial purposes.

3. What Aetris is

Aetris is a pet astrology app. It reads your pet's Sun, Moon and Rising signs from your answers about how they behave, and turns them into daily readings, a nightly ritual, calendars, oracle cards, Star Beasts and readings for you.

How the readings are made. Signs, chart positions, Moon phases, calendars and the Daily Harmony score are calculated by the app. Many texts come from our own templates. Some texts, including Vela's answers, are written by artificial intelligence (Anthropic's Claude). Section 3 of our Privacy Policy explains what is sent to the AI.

For entertainment. Astrology is not science. Readings, forecasts, scores and Vela's answers are for reflection and fun. They are not veterinary, medical, behavioural or other professional advice and may be wrong. If your pet seems unwell, in pain, or behaves in a way that worries you, contact a veterinarian. Never delay or skip care because of something the app says.

Vela is a character in the app, not a person and not a vet. She answers only questions about your pet; when a question looks like a health question, she sends you to your vet instead.

Technical requirements. An iPhone with iOS 15.1 or later, or an Android phone with Android 7.0 or later, and an internet connection. The app is in English.

4. Free and Lantern

Free. Aetris is free with one pet. The free plan includes, at the time of writing, the Soul Reading and passport for one pet, Daily Harmony, the nightly Ritual with the stars' sealed guess, a daily oracle card and the Grimoire, Star Beasts, the Lunar Calendar, your own readings (daily horoscope, Birth Chart, Lunar Insights and Compatibility) and up to 2 answered questions to Vela a day.

Lantern is our premium plan. At the time of writing it adds:

• Every pet in the house: a Soul Reading and a passport for each companion, and Synastry for every pair.
• Ask Vela: up to 15 answered questions a day.
• Best Days: pick the night for the vet, a trip or training, with a reminder the evening before.
• Why the stars chose it: the reasoning behind every sealed guess in the Ritual, with a deeper reading.
• Weekly Alchemy: the full reading each time the vial in the Moon Atlas fills.
• Primordial Lineage: a chronicle written from your answers, ways to live with the line, and a keepsake to share.

Fair-use limits. To keep the service working for everyone, some features have limits, for example how many questions you can send Vela in a day or how often AI texts can be requested. The app shows you when you reach one.

Changes to features. We keep improving Aetris, so features may change. We will not take away a main Lantern feature during a period you have already paid for without telling you in advance and, where the law requires, giving you a remedy such as a price reduction or a refund.

5. Buying Lantern

Where you buy. You buy Lantern inside the app through the App Store (Apple) or Google Play (Google). The store takes the payment and its own terms apply to the purchase. Prices are shown in the app and the store, in your currency, before you confirm.

Plans.

• Weekly and Monthly are subscriptions that renew automatically at the end of each period, at the price shown when you subscribed, until you cancel.
• Lifetime is a one-time purchase with no renewals. It gives you Lantern for as long as we offer Lantern in Aetris. If we ever stop offering Aetris, we will tell you at least 30 days in advance (section 16).

Free trial. The Monthly plan may come with a 7-night free trial. The store decides whether your account is eligible (usually one trial per person). The app shows the exact date the trial ends and the price that follows. Unless you cancel before the trial ends, the store charges the Monthly price on that date and then every month. On the App Store, cancel at least 24 hours before the trial ends. If your phone allows notifications from Aetris, we also send a reminder a few days before the trial ends; please don't rely on it alone.

Cancelling. You can cancel at any time in your store account:

• iPhone: Settings > [your name] > Subscriptions, or apps.apple.com/account/subscriptions. Cancel at least 24 hours before the end of the current period to avoid the next charge.
• Android: Google Play > Profile > Payments & subscriptions > Subscriptions.
• In Aetris: Settings > Manage subscription takes you there.

After you cancel, Lantern stays open until the end of the period you have paid for. Deleting your Aetris account or the app does not cancel a subscription.

Price changes. If the price of a subscription changes, the store tells you in advance and, where its rules require, asks for your agreement. If you don't agree, you can cancel before the new price applies.

Your devices. Lantern is linked to your Aetris account and opens on any phone where you sign in to that account. Use Restore purchases in Settings or on the Lantern screen if it does not appear.

6. Refunds and withdrawal

Refunds are handled by the store you paid:

• App Store: request a refund at reportaproblem.apple.com (see support.apple.com/118223).
• Google Play: follow Google Play's refund policy at support.google.com/googleplay/answer/2479637.

If you live in the EU, you normally have the right to withdraw from a contract made online within 14 days. For a digital service that starts at once at your request, this right may end or be limited once the service has started, as explained by the store when you buy. The store handles withdrawals and refunds for purchases it processed.

Nothing in these Terms limits the rights you have by law as a consumer. If you have trouble with a refund, write to us and we will help.

7. Referral program ("a week for a week")

• Every account has a referral code, made from your first pet's name (for example LUNA-7F3C).
• A new account can enter a friend's code within 14 days of signing up. Each account can enter only one code, and never its own.
• When the new account finishes its first Soul Reading, both accounts get 7 nights of Lantern.
• The person who shared the code can earn rewards for at most 3 friends per calendar month. The new account gets its reward either way.
• Rewards add up: a new reward starts when the current one ends.
• Rewards are free, end on their own and are never charged. They do not pause, extend or refund a subscription you pay for in the store.
• The other person sees your first pet's name and the steps of the referral (for example "joined").
• Rewards have no cash value and cannot be sold or transferred. Creating accounts only to collect rewards is not allowed; we may withhold or remove rewards obtained that way.
• We may change or end the program for future referrals. Rewards already earned stay valid.

8. Gifts

We may give Lantern as a gift, for a stated number of nights or for good, with a note signed by "The Aetris Team". A gift is free, does not renew, and is never charged. A gift "for good" lasts as long as we offer Lantern in Aetris. We may withdraw a gift given by mistake or obtained by fraud.

9. In-app rewards

Cosmic dust, oracle cards, Sanctuary items, Star Beast sightings and similar rewards are part of the app. They cannot be bought, have no money value, cannot be exchanged for money and cannot be transferred.

10. Your content

It stays yours. You keep all rights in what you add to Aetris: pet details, photos, notes, answers and questions.

What you allow us to do with it. You give us a non-exclusive, free licence to store, copy and process your content, and to show it to you, only to provide Aetris to you. This includes sending the parts listed in our Privacy Policy to the providers who help us run the app, such as Anthropic's Claude to write a reading. We do not use your content to train AI models and do not sell it. The licence ends when you delete the content or your account, except for copies that remain for a limited time as described in the Privacy Policy.

Pet photos are stored so that anyone with the exact link can open them (see the Privacy Policy). Don't upload photos that show people or anything you want to keep private.

Your responsibility. Add only content you have the right to use. Don't add illegal content or content that infringes the rights of others. Don't put sensitive personal information about yourself or other people in notes or questions.

11. Rules of use

You must not:

• break the law, or use Aetris to harm, harass or deceive anyone;
• try to get around limits, payments or security, or access other people's accounts or data;
• try to make Vela or any AI feature produce illegal or harmful content;
• copy, decompile or reverse-engineer the app, except where the law allows it;
• use bots, scrapers or other automated tools to access Aetris or its server;
• create accounts in bulk or to abuse the free plan or the referral program;
• upload malicious code.

Reporting a problem. To report an AI answer or other content that is offensive, harmful or illegal, use Settings > Share feedback or write to support@aetris.app. This address is also our contact point for authorities and for users under the EU Digital Services Act.

12. Our rights in Aetris

The app, its design, texts, illustrations, Star Beasts, cards and code belong to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to use the app on phones you own or control, for your own non-commercial use, while you follow these Terms. Readings written for you are for your personal use; you are welcome to share them with friends, for example through the app's share cards.

If you downloaded Aetris from the App Store, Apple's Licensed Application End User License Agreement (www.apple.com/legal/internet-services/itunes/dev/stdeula/) also applies to your licence of the app. If it conflicts with these Terms about that licence, Apple's agreement prevails.

13. Availability

We work to keep Aetris available, but we can't promise it will always work without interruption, for example during maintenance, outages of our providers or loss of connection. We may update the app; some updates may be needed to keep using it. Security risks exist with any online service: keep your phone and the app updated and use a strong password if you sign in with email.

14. Complaints

If something in Aetris does not work as it should, or you are unhappy with the service, write to support@aetris.app with your account email, a description of the problem and what you would like us to do. We will answer within 14 days.

If the service does not match what we promised, you have the rights the law gives you, including asking us to fix it and, in some cases, a price reduction or ending the contract (in Poland: Chapter 5b of the Consumer Rights Act, implementing EU Directive 2019/770; elsewhere in the EU: your national law implementing that Directive). Refunds of payments taken by a store are processed through that store.

If you are a consumer in Poland, you can also get free help from your local consumer ombudsman (miejski or powiatowy rzecznik konsumentów) or the Trade Inspection (Inspekcja Handlowa). We have not committed in advance to an out-of-court dispute resolution body; if we cannot resolve your complaint, we will tell you whether we agree to such a procedure.

15. Liability

• We provide Aetris with reasonable care and answer for breaching these Terms as the law provides.
• Readings are entertainment. We are not responsible for decisions you make about your pet, your health or your life based on readings, forecasts or Vela's answers.
• If you use Aetris as a consumer, nothing in these Terms limits or excludes liability that the law does not allow to be limited or excluded, including for intentional harm, gross negligence, death or personal injury, or your statutory consumer rights.
• If you do not use Aetris as a consumer, our total liability is limited to the amount you paid for Lantern in the 12 months before the claim.

16. Ending the agreement

You can stop using Aetris at any time and delete your account in Settings > Delete account. Remember to cancel any subscription in your store account.

We may suspend or close your account if you seriously or repeatedly break these Terms or the law, for example by fraud, abusing the referral program, attacking the service or uploading illegal content. Unless the law or safety requires us to act at once, we will warn you first and give you a chance to fix the problem. We will tell you the reason and how to ask us to review the decision. If we close your account without a reason caused by you, we will refund the unused part of any Lantern you paid for, through the store where it allows us, or directly.

If we decide to stop offering Aetris, we will tell you at least 30 days in advance.

17. Changes to these Terms

We may change these Terms for important reasons: a change in the law or in the stores' rules, a new or changed feature, security, or preventing abuse. We will tell you in the app or by email at least 30 days before a change takes effect, unless the law or security requires a faster change. If you don't agree, you can delete your account before the change takes effect. Changes never affect a period you have already paid for. Previous versions are available on request at support@aetris.app.

18. Law and courts

These Terms are governed by Polish law. If you are a consumer living in another country, you also keep the protection of the mandatory consumer law of the country where you live. You can bring a claim in the courts of the place where you live, or in Poland.

19. App Store and Google Play

App Store. These Terms are between you and us, not Apple. Apple is not responsible for Aetris or its content and has no obligation to provide maintenance or support for it. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any); to the extent the law allows, Apple has no other warranty obligation regarding the app. Apple is not responsible for handling claims about the app, such as product liability claims, claims that the app does not meet legal requirements, or consumer protection claims; we are, as described in these Terms. If a third party claims that the app infringes their intellectual property rights, we, not Apple, are responsible for dealing with it. You confirm that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Google Play. Purchases through Google Play are also governed by the Google Play Terms of Service.

20. Other terms

• If any part of these Terms is found invalid, the rest stays in force.
• If we don't enforce a right at once, we have not given it up.
• You may not transfer your rights under these Terms to someone else. We may transfer the agreement to a company that takes over Aetris (for example a company we set up), if your rights are not reduced; we will tell you in advance.

21. Contact

Aetris Admin
support@aetris.app